Why No Provider Ratings?

Industry best practice recommends that we have a minimum of 30 completed patient surveys for a provider before we post a provider’s rating to provide a more accurate picture.

As a result, some of our newer providers may not show ratings right away.


Why do some experienced providers display empty stars?

While some providers may have been in our community for years, they may be new to the patient satisfaction surveys used to form the ratings.

Their ratings will show once they have received the minimum of 30 completed reviews.


Why don’t we see patient ratings and comments for every provider?

Only providers employed by EvergreenHealth are included in the ratings. We don’t have access to the data for independent providers.