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Visitor Policy

Our Visitor Policy for both EvergreenHealth Kirkland and EvergreenHealth Monroe provide you an outline of what you may expect when visiting our hospital campuses. Our visitor policies also provide visiting hours for anyone looking to spend time with a loved one staying in the hospital. 

Please don't visit if you are sick. | Call (425) 899-1000 for patient room information.

two granddaughters hugging grandfather in hospital

Visitor Policy

Effective September 22, 2026

Universal Masking Update

All Locations including:

Kirkland Campus, Monroe Campus, Emergency Departments, Urgent Care locations, Primary Care Clinics and Specialty Care Clinics

Acute respiratory illnesses, including influenza, COVID-19 and RSV, are increasing in our community and hospitals. Masking is required in patient care areas as outlined below.

Patient Care Areas

Masking is Required for:

  • Patients, if able
  • Staff, providers, volunteers and vendors

Visitors:

  • Masking is Recommended for visitors and required in certain situations:
    • If you have been exposed to a respiratory illness
    • If the patient you are visiting is on isolation or droplet precautions
    • In all ARU, CCR and semi-private rooms
  • Please return home if you are experiencing symptoms of a respiratory illness

Public Spaces

  • Masking is Optional in areas such as
    • Hallways, elevators, atriums, cafés and parking garages.

EvergreenHealth Medical Center Entrance Hours

  • West Entrance & Parking Elevators: 5 a.m. – 8 p.m.
  • Central Entrance: 5 a.m. – 8 p.m.
  • Red Emergency Entrance & Parking Elevators: open 24 hours/7 days a week

To enter the hospital after 8 p.m., please enter through the red emergency entrance.

EvergreenHealth Monroe Entrance Hours

  • Main Lobby: 6 a.m. - 4 p.m.
  • Trax Café Entrance: 7:30 a.m. - 3:30 p.m. (subject to change based on staffing)
  • Emergency Department Entrance: 24 hours/7 days a week

To enter the hospital after 4 p.m., please enter through the emergency department entrance.

Living Well Together

As your health partner, we not only want you to feel well—we want you and everyone in our community to live well together. Well Together is your source for healthy tips and stories for your everyday wellness.