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COVID-19 Visitor Policy

Updated July 20, 2021

We're happy to once again welcome visitors to our hospital and clinics.

Please note: Children under age 12 are not allowed in our hospital or facilities at this time unless they are the patient.

Our current visitor policy is as follows:

Hospital patients, emergency department, surgical and imaging patients

  • Visiting hours are 7 a.m. to 7 p.m. (24 hours for Emergency Department)
  • 1 visitor at a time for patients.
  • 2 visitors at a time for patients who are at the end of life.
  • 0 visitors for COVID-19 positive patients or patients under investigation (PUI) for COVID-19
  • Visitors must wear a mask throughout the duration of their visit.
  • Visitors may visit Café 128, where we ask you to follow the social distancing guidelines within the café.
  • Visitors should travel only to and from their destination and not linger within the facility, for absolute safety.
  • Visitors must check-in upon entry and check-out upon leaving.
  • Visitors must wear a mask for the duration of the visit.
  • All visitors will be screened for symptoms upon entry.

Children's visitor policy

Children under age 12 are not allowed in our facilities at this time unless they are the patient.

EHMG primary care, urgent care, specialty care

Generally, EHMG patients may have one adult visitor (over 18). Individual practices may have specific visitor restrictions due to patient population and waiting room space in respect to social distancing. Each practice reserves the right to ask visitors to wait in the car, for absolute safety.

Visitors must wear a mask for the duration of the visit and travel only to and from the patient’s destination.

All visitors will be screened for symptoms upon entry.

OB/GYN Care Coral & Tan; Midwifery Care

  • 0 visitors for routine appointments; patients may bring newborns to postpartum visits. Partner participation is welcome via FaceTime or speakerphone.
  • 1 support person (age 12+) from the same household for the first OB visit, 12-week ultrasound, 20-week ultrasound, or any critical clinical decision-making visits.

Visitors must wear a mask for the duration of the visit and travel only to and from the patient’s destination.

All visitors will be screened for symptoms upon entry.

Maternal-Fetal Medicine

Generally, MFM patients may have one adult visitor (over 18). Individual practices may have specific visitor restrictions due to patient population and waiting room space in respect to social distancing. Each practice reserves the right to ask visitors to wait in the car, for absolute safety.

Visitors must wear a mask for the duration of the visit and travel only to and from the patient’s destination.

All visitors will be screened for symptoms upon entry.

Family Maternity Center, Neonatal Intensive Care Unit, Pediatrics

  • 2 visitors for obstetric inpatients – two (2) consistent, healthy adult visitors (partner and birth support) may be present when in the Family Maternity Center. A minor aged 12+ may visit if there are two adult visitors present, and must be accompanied by an adult at all times.
  • 2 visitors for Neonatal Intensive Care Unit (NICU) – two (2) consistent, healthy adult family members may be present. A minor aged 12+ may accompany an adult visitor.
  • 2 visitors for pediatric patients under age 18 – two (2) consistent, healthy adult family members may be present. A minor aged 12+ may accompany an adult visitor.

Visitors must wear a mask for the duration of the visit.

All visitors will be screened for symptoms upon entry.

Hospice Center

The Hospice Care Center still has visitor restrictions in place. All visitors will be screened for symptoms at the front desk.

  • All non-COVID, non-PUI patients may have two (2) visitors in the building at a time. Any additional visitors will need to wait outside or in their car.
  • All visitors must remain masked for the duration of their visit. If a visitor fails to wear a mask, visiting privileges may be revoked.
  • Visitors are encouraged to eat and drink outside the building, but also have the option to use our family meal area if needed. Maximum of two families (2 visitors per family; 4 visitors total) in the area at a time.
  • Additional visitors may visit outside the patient window.
    ~ Visitors are asked to check in at the front desk before proceeding to the window/patio area.
    ~ Windows may be opened to facilitate communication.
    ~ Only five (5) visitors at a time outside the window.
  • Visitors may also choose to have virtual visits, and staff are available to facilitate with the use of tablets.

Visitor screening for COVID-19

Every patient and visitor will be screened for COVID-19 symptoms. Those who are experiencing any symptoms will be asked to practice good hand hygiene and travel only to and from their destination during their visit. Visitors with symptoms should not enter the facility unless they are the patient with a clinic visit to be seen by a provider. The clinic should be notified that a symptomatic patient will be coming. (Please note: Once per shift, we screen all hospital employees.)

Because screenings will only take place from 7 a.m. to 7 p.m., we kindly request that visitors visit during that time period. After 7 p.m., the only open entrances/exits will be the Emergency Department entrance (open 24 hours a day) and the Family Maternity Center entrance (open 24 hours a day for maternity patients). 

Screenings will take place at the following entrances:

map of screening locations
Screening locations.
Click on map to enlarge.
  • Emergency Department (entrance open 24/7)
  • Family Maternity Center (entrance open 24/7 for maternity patients)
  • ED Auditorium Lobby
  • Silver Main Entrance
  • Blue Main Entrance
  • 2nd Floor Tan Entrance
  • 4th Floor Tan Entrance
  • Hospice Care Center
  • All EvergreenHealth medical clinics during business hours (primary, urgent and specialty care)

Please note: All other entrances/exits will be closed and will have signs directing patients and visitors to our open entrances.