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EvergreenHealth Professional Billing

EvergreenHealth professional billings cover services from EvergreenHealth employed physicians in primary and specialty care.

How to pay your bill

For your convenience, we offer several different ways to pay your EvergreenHealth bill:

Pay online, use our secure payment portal.

Pay by phone, with a credit card:

Call (425) 979-2001 or toll-free 1 (877) 216-0753

Pay by mail, follow the instructions on your printed bill and send to:

EvergreenHealth
PO Box 34929
Seattle, WA 98124-1929

Pay in person, by visiting EvergreenHealth Patient Financial Services.

EvergreenHealth Medical Center
Room Red 1-570
12040 NE 128th Street
Kirkland, WA 98034
Monday - Friday, 8 a.m. - 4 p.m.

EvergreenHealth accepts checks, Visa, MasterCard, American Express and Discover card.


Questions about your bill

If you have questions about your physician billing, please contact us:

(425) 979-2001 or toll-free 1 (877) 216-0753
Monday - Friday, 8 a.m. - 5 p.m.

To help us assist you, please provide:

  • Your full name
  • Daytime and evening telephone number
  • Patient account number (found on your billing statement)
  • A brief summary regarding any information you wish to provide us, or the nature of your question or concern

A representative from Billing will follow-up with you as appropriate within two business days.

Questions about bills from other providers

While you may have been treated at EvergreenHealth locations, some imaging, lab tests, procedures or other services may have been performed by other groups that regularly provide care for EvergreenHealth patients. For example, many independent physicians, ambulance companies and labs are separate business with their own billing and account procedures.

Here is a list of the groups that regularly provide care for EvergreenHealth patients. If you receive a bill from them and have questions about it, please contact them directly.

Balance Billing Protection Act

Beginning Jan. 1, 2020, Washington state law protects you from "surprise" or "balance" billing if you receive emergency care or are treated at an in-network hospital or outpatient surgical facility. Learn more about your protections

What is a facility fee?

EvergreenHealth bills a facility fee for visits to its clinics that are considered hospital-based. This additional bill, or facility fee, is a charge to cover a portion of the expenses of hospital-based departments where enhanced specialty services are necessary. Learn more about facility fees

Questions about your health insurance

Coverage of healthcare will vary depending on your insurance plan, and coverage can change. It’s a good idea to check with your health insurance company for specific information regarding your claim.

Contact Us

For help with billing questions:

Primary and Specialty Care
Mon - Fri | 8 a.m. - 5 p.m.
(425) 979-2001 
(877) 216-0753 [toll-free]

Hospital, Lab, Imaging
Mon - Fri | 8 a.m. - 5 p.m.
(425) 979-7853 
(877) 216-5245 [toll-free]

Home Care
Mon-Fri | 8 a.m. - 4 p.m.
(425) 899-3300 opt# 5
(425) 899-3398
(800) 859-0166 opt# 5 [toll-free]