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EvergreenHealth Hospital Billing

Invoices from EvergreenHealth Hospital Billing cover your hospital inpatient stays and outpatient procedures such as lab work or diagnostic imaging.

How to Pay Your Bill

For your convenience, we offer several different ways to pay your EvergreenHealth bill:

Pay online, use our secure payment portal.

Pay by phone, with a credit card:

Call (425) 979-2001 or toll-free 1 (877) 216-0753

Pay by mail, follow the instructions on your printed bill and send to:

PO Box 34267
Seattle, WA 98124-1267

Pay in person, you can visit the Patient Financial Services office:

EvergreenHealth Medical Center
12040 NE 128th Street, Room Red 1-570
Kirkland, WA 98034
Monday - Friday, 8 a.m. - 4 p.m.

EvergreenHealth accepts checks, Visa, MasterCard, American Express and Discover card.

Questions About Your Bill

If you have questions about your hospital billing, please contact us:


(425) 979-7853 or toll-free 1 (877) 216-5245
Monday - Friday, 8 a.m. - 5 p.m.


EvergreenHealth Medical Center
Attn: Patient Financial Services, MS-55
12040 NE 128th Street
Kirkland, WA 98034
Do not send payment to this address

To help us assist you, please provide:

  • Your full name
  • Daytime and evening telephone number
  • Patient account number (found on your billing statement)
  • A brief summary regarding any information you wish to provide us, or the nature of your question or concern

A representative from Billing will follow-up with you as appropriate within two business days.

Questions About Bills From Other Providers

While you may have been treated at EvergreenHealth locations, some imaging, lab tests, procedures or other services may have been performed by other groups that regularly provide care for EvergreenHealth patients. For example, many independent physicians, ambulance companies and labs are separate business with their own billing and account procedures.

Here is a list of the groups that regularly provide care for EvergreenHealth patients. If you receive a bill from them and have questions about it, please contact them directly.

Balance Billing Protection Act

Beginning Jan. 1, 2020, Washington state law protects you from "surprise" or "balance" billing if you receive emergency care or are treated at an in-network hospital or outpatient surgical facility. Learn more about your protections

Questions About Your Health Insurance

Coverage of healthcare will vary depending on your insurance plan, and coverage can change. It's a good idea to check with your health insurance company for specific information regarding your claim.

Contact Us

For help with billing questions:

Primary and Specialty Care
Mon - Fri | 8 a.m. - 5 p.m.
(425) 979-2001 
(877) 216-0753 [toll-free]

Hospital, Lab, Imaging
Mon - Fri | 8 a.m. - 5 p.m.
(425) 979-7853 
(877) 216-5245 [toll-free]

Home Care
Mon-Fri | 8 a.m. - 4 p.m.
(425) 899-3300 opt# 5
(425) 899-3398
(800) 859-0166 opt# 5 [toll-free]