Please check our current masking policy and visitor restrictions.
We screen all incoming referrals to determine urgent and routine appointments.
A referral from another physician is required even if your insurance does not require it.
Before scheduling an appointment, we ask that all patients check with their insurance carrier to determine if EvergreenHealth Diabetes and Endocrinology Care is considered in-network or out-of-network.
If considered out-of-network, all patients (new and established) must furnish a referral from their primary care provider for their office visit to be covered.
We offer virtual visits for certain appointment types.
If you would like additional information about virtual visits and their availability, please contact the clinic.
My Navigator patient portal
Log into My Navigator to find your health information online or to email your provider. Learn more about the benefits of the patient portal and how to register.
We try to accommodate all of our patients and understand that circumstances out of your control can make you late. However, out of respect for patients who are on time, you may be asked to reschedule.
Provide us with at least a 24-hour notice if you are unable to keep your appointment.
When should I arrive for my appointment?
If you are a new patient, arrive 30 minutes before your appointment. If you’ve been to our office within the last year, arrive at least 15 minutes before your appointment.
What should I bring?
- First-time patients should print and complete these forms:
- Insurance card
- Medical records that relate to your visit
- Medication list or containers (if you have more than five medications)
- Photo identification
- If your address has changed, print and complete the Patient Registration (PDF) form.
When you need a medication refill, call your pharmacy. Plan ahead since refill requests take two business days.
We offer diagnosis and treatment of:
- male hormones (low testosterone)
- pituitary disorder
- lipid disorder
Our Certified Nutritionist/Registered Dietitian will follow up with you regarding diabetes management, nutrition and diet and provides educational and training classes if needed for certain procedures and medications.
Following your visit, you may receive a quality survey by email or by US mail from Press Ganey (a research firm). Patients are randomly selected. If you receive a survey, and complete it, we’ll use your feedback to help provide excellent patient care.