Co-pays, co-insurance and any patient responsibility balance are due at the time of service. For your convenience, we accept cash, debit card, Discover, Visa or MasterCard.
You will receive a paper statement each month for any balance due on your account. This includes amounts for services billed to your insurance which have not been paid after 90 days from the date of service.
Motor vehicle and third party injury claims are your financial responsibility. We will provide documentation for you to submit as evidence of services rendered. We do not do third party billing.
EvergreenHealth Primary Care offers many convenient ways to pay your bill:
To pay online, use our secure payment portal.
To pay by phone, with a credit card:
Call 425.979.2001 or toll-free 1.877.216.0753 (Monday - Friday, 8 a.m. - 5 p.m.)
To pay by mail, follow the instructions on your printed bill and send to:
PO Box 34929
Seattle, WA 98124-1929
To pay in person, you can visit EvergreenHealth Patient Financial Services.
EvergreenHealth Medical Center
Room Red 1-570
12040 NE 128th Street
Kirkland, WA 98034
Monday - Friday, 8 a.m. - 4 p.m.
EvergreenHealth accepts checks, Visa, MasterCard, American Express and Discover card.
Contact us if you have questions about your billing:
425.979.2001 or toll-free 1.877.216.0753 (Monday - Friday, 8 a.m. - 5 p.m.)
To help us assist you, please provide:
A representative from Billing will follow-up with you as appropriate within two business days.
While you may have been treated at EvergreenHealth locations, some imaging, lab test, procedures or other services may have been performed by other groups that regularly provide care for EvergreenHealth patients.
For example, many independent physicians, ambulance companies and labs are separate business with their own billing and account procedures.
Get a list of the groups that regularly provide care for EvergreenHealth patients. If you receive a bill from them and have questions about it, please contact them directly.