Hospital Visiting Hours
As recommended by the CDC, we are now requiring that everyone – patients, visitors, physicians, staff and vendors – wear a mask when visiting any EvergreenHealth facility to help prevent the spread of COVID-19.
Please bring a disposable or cloth mask, or a homemade face covering such as a t-shirt or a bandana, from home and wear it for the duration of your visit.
EvergreenHealth is a latex-free facility to protect those with latex allergies. Please bring only non-latex items, including latex gloves, into the hospital.
Visitor Restrictions and One Designated Visitor Policy
Updated August 4, 2020
For the safety of our patients and others, we are limiting visitors in our hospital, EHMG practices (Primary Care, Urgent Care, Specialty Care) and other areas of care. Every patient and visitor will be screened (temperature and health questions) for COVID-19 symptoms at specific entrances.
EvergreenHealth Adult Inpatient Visitor Policy
- Hospital inpatients may have ONE (1) designated visitor per day. If you’re the first to visit today, then you are today’s visitor; tomorrow, it may be another family member or friend. For the safety of all, your loved one may have one designated visitor PER DAY. We suggest you coordinate with friends and family ahead of time to designate each day’s visitor. Each visitor will bring a personal face covering.
- The designated visitor may stay as long as he/she would like but may only enter during screening hours – 7 a.m. to 7 p.m.
- The designated visitor is permitted to stay the night as long as he/she enters the hospital during designated screening hours – 7 a.m. to 7 p.m.
- Upon arrival, the designated visitor will be screened for COVID-19 symptoms. The designated visitor will then proceed to the patient’s room.
- Visitors may visit the Café 128 where they will remain masked (except when eating or drinking), practice social distancing and follow hand hygiene guidelines.
- COVID-19 positive patients or patients under investigation (PUI) for COVID-19 may not have visitors.
- Patients who are at the end of life may have two visitors.
EvergreenHealth Children's Visitor Policy
- Children under age 18 are not allowed in our facilities at this time unless they are the patient.
EHMG Practices (Primary Care, Urgent Care, Specialty Care)
- Each EHMG practice may have specific visitor policies due to patient population, waiting room space in respects to social distancing, etc.
- If you’re visiting one of our practices and have specific questions regarding their visitor policy, please contact them directly.
OB/GYN, Family Maternity Center (FMC), Neonatal Intensive Care Unit (NICU), Pediatric
- Obstetric patients may have two (2) consistent, healthy adult visitors (partner and birth support) when in the Family Maternity Center. No minors (under age 18) will be allowed.
- OB/GYN and Maternal-Fetal Medicine (MFM) patients who have clinic appointments should call the clinic before they come to see if visitors are allowed. No minors (under age 18) will be allowed.
- Neonatal Intensive Care Unit (NICU) may have two (2) consistent, healthy adult family members present. No minor visitors (under age 18) are allowed.
- Pediatric patients, under age 18, may have two (2) consistent, healthy adult family members present. No minor visitors (under age 18) are allowed.
General EvergreenHealth Visitor Policy Exceptions
- Patients who are at the end-of-life may have two visitors.
- Patients with disruptive behavior, in which a family member is key to their care, may have one visitor.
- Patients who have altered mental status or developmental delays (where caregiver provides safety) may have one visitor.
- Patients undergoing surgery or procedures may have one visitor who must leave the hospital as soon as possible after the procedure/surgery.
- Patients who have an appointment at a clinic or treatment area, laboratory, or radiology, as well as those visiting the Emergency Department and Urgent Care may have one person with them.
- Patients in the Acute Rehabilitation Unit: only visitors who are pre-approved for caregiver training or patient care needs are permitted.
Visitor Screening for COVID-19
Every patient and visitor will be screened for COVID-19 symptoms. Those who are experiencing any symptoms will be asked to practice good hand hygiene, and travel only to and from their destination during their visit. (Please note: twice per shift, we have been screening hospital employees who come into contact with patients.)
Because screenings will only take place from 7 a.m. to 7 p.m., we kindly request that visitors meeting the exception criteria visit (and complete their visit) during that time period. After 7 p.m., the only open entrances/exits will be the Emergency Department entrance (open 24 hours a day) and the Family Maternity Center entrance (open 24 hours a day for maternity patients). Screenings will take place at the following entrances: (Click to enlarge the map)
- Emergency Department (entrance open 24 hours a day)
- ED Auditorium Lobby
- Silver Main Entrance
- Blue Main Entrance
- Family Maternity Center (entrance open 24/7 for maternity patients)
- 2nd Floor Tan Entrance
- 4th Floor Tan Entrance
- Hospice Care Center
- All EvergreenHealth medical clinics during business hours (Primary Care, Urgent Care, Specialty Care)
Please note: All other entrances/exits will be closed and will have signs directing patients and visitors to our open entrances.