EvergreenHealth Hospital Billing (new)


NOTE: On Mar. 5, 2018, we moved to a new billing statement and a new online bill pay portal.

This means that for a brief time, we will have two separate online payment links - one for the old billing statement and one for the new billing statement.


If you have a new billing statement:

To pay online, use this link for online bill payment.


If you have an old billing statement:

It will look like the sample on the right.

To pay online, use this link for online bill payment.

Billing-Hospital-PFS-billing.jpg


To pay either statement by mail, follow the instructions on your printed bill and send to:

EvergreenHealth
PO Box 34267
Seattle, WA   98124-1267

To pay either bill in person, you can visit the Patient Financial Services office:

EvergreenHealth Medical Center
12040 NE 128th Street, Room Red 1-570
Kirkland, WA  98034
Monday - Friday, 8 a.m. - 4 p.m.

EvergreenHealth accepts check, Visa, MasterCard, American Express and Discover.


Questions about your Bill

Contact us if you have questions about your hospital billing:

Phone:

425.979.7853 or toll-free 1.877.216.5245 
(Monday - Friday, 8 a.m. - 5 p.m.)

Mail:

EvergreenHealth Medical Center
Attn: Patient Financial Services, MS-55
12040 NE 128th Street
Kirkland, WA 98034
Do not send payment to this address

To help us assist you, please provide:

  • Your full name
  • Daytime and evening telephone number
  • Patient account number
  • A brief summary regarding any information you wish to provide us, or the nature of your question or concern

A Patient Financial Services representative will follow-up with you as appropriate within two business days.


Questions about Bills from other Providers

While you may have been treated at EvergreenHealth locations, some imaging, lab test, procedures or other services may have been performed by other groups that regularly provide care for EvergreenHealth patients.  For example, many independent physicians, ambulance companies and labs are separate business with their own billing and account procedures.

Click here for a list of the groups that regularly provide care for EvergreenHealth patients.  If you receive a bill from them and have questions about it, please contact them directly.


Questions about your Health Insurance

Coverage of healthcare will vary depending on your insurance plan, and coverage can change. It’s a good idea to check with your health insurance company for specific information regarding your claim.