We provide average wait times as an informational service.
These approximate times are based on a rolling average that is updated every five minutes and may not represent the actual current activity or wait time at our facilities.
The wait times displayed here represent the time it takes from a patient's check in at an emergency room or urgent care until the patient is placed in a room.
All patients are first assessed by a clinical professional and then triaged according the nature and severity of illness or injury.
Please note that the nature of your illness, along with the severity of the conditions of other patients, could affect your specific wait time.
Average wait times are provided as estimates only and do not reflect the overall time that you may spend in our care.
Depending on the nature of your illness or injury, and the unpredictable volume of patients requiring emergency care at any given time, the wait time and duration of your visit will vary.
EvergreenHealth Urgent Care is offering COVID-19 viral testing for current symptoms at all six of our Urgent Care centers. This test is to determine if you have a current COVID-19 infection; this is not an antibody test determining if you've had a previous infection. At this time, EvergreenHealth is not performing antibody testing for COVID-19 – for more information, please visit here (PDF).
As with all clinical testing and screening, EvergreenHealth follows evidence-based protocols and guidelines to ensure all patient testing is medically necessary as a responsible healthcare provider, and partner to our patients.
Your EvergreenHealth Urgent Care provider will work with you to determine if a COVID-19 test is necessary based on your current symptoms and medical history. A COVID test will be provided following your assessment and at the practice. Once your results are in, you'll receive a call from the practice informing you of your test result.
How much will my COVID-19 test cost?
During the national public health emergency period, most insurance plans will cover medically necessary COVID-19 testing at no cost-share (copayment, coinsurance or deductible) when ordered by a physician or health care professional for purposes of diagnosis or treatment. COVID-19 testing for other reasons such as workplace health and safety, travel or public health may not be covered by insurance. If your insurance plan does not cover the cost of your test, you will be responsible for the cost of the test or any cost-share.
EvergreenHealth's charge for collecting the COVID-19 lab specimen is $55. You may receive a separate bill for the processing of the COVID-19 lab specimen – EvergreenHealth's charge for processing the COVID-19 lab specimen is $200. If the charge is not reimbursed by your insurance plan, you will be responsible for any charges not covered.