Set Your Location to See Relevant Information

Setting your location helps us to show you nearby providers and locations based on your healthcare needs.

woman using computer

Open Enrollment Setup

EvergreenHealth offers the option to complete your Open Enrollment from a remote computer.

In order to connect via the EvergreenHealth Employee Portal, some setup steps are required.

Please read all documentation and follow it completely before contacting the Help Desk for assistance.

If you need help:

If you are still experiencing trouble after following all documentation, please contact the Help Desk at (425) 899-1740.

Primary hours are 5 a.m. – 9 p.m. Monday – Friday.

Limited support is offered all other hours.

Step One – Download and install the latest Citrix Workspace application on your workstation and then log onto the Employee’s Portal.

Please note – if it has been less than 60 days since you have accessed the Employee’s Portal, this setup step may not be necessary.

Download instructions for PC/Windows

Download instructions from Mac

Step Two – Enroll in 2 Factor Authentication

Download enrollment instructions for SMS (text message).

For Open Enrollment access, SMS/Text Message is the recommended option.

If you would prefer to download the Imprivata App on your phone, please reference the Two Factor Authentication page.

Open enrollment setup frequently asked questions

I’ve already done the steps above, I just need the link to the Employee’s Portal.
The Employee’s Portal can be accessed at

What if I don’t have a cell phone?
You can contact the Help Desk at 425.899.1740 which will provide you a temporary code for logging in through Two Factor Authentication. Please be aware you will be asked identity verification questions including the last 4 of your SSN. The helpdesk will not be able to give you the temporary code if you cannot be verified.

What if I don’t want to register for Two Factor Authentication?
Two Factor Authentication is required for remotely accessing the EvergreenHealth Employee’s Portal. In the event that you are not able to access our site remotely access is available via My Evergreen Info at any onsite computer.