EvergreenHealth is committed to ensuring our patients get the hospital care they need regardless of ability to pay for that care.
Providing health care to those who cannot afford to pay is part of our mission and state law requires hospitals to provide free and discounted care to eligible patients.
You may qualify for free or discounted care based on family size and income, even if you have health insurance.
If you think you may have trouble paying for your health care, please talk with us. When possible, we encourage you to ask for financial help before receiving medical treatment.
Charity Care is a way to help low income individuals and families pay for medical services.
It is either free care or reduced-price care, depending on your income.
For emergency and other appropriate hospital-based services at EvergreenHealth, we provide free care and financial assistance/charity care to eligible patients on a sliding fee scale basis, with discounts ranging from 25% to 100%.
A patient who has an emergency medical condition, consistent with applicable federal and state laws and regulations.
A refugee, asylee, or a person seeking asylum who possesses and can present United States Citizenship and Immigration Services (USCIS) documentation.
EvergreenHealth does not discriminate based on age, race, color, national origin, religion, sex, handicap or disability.
Any patient may apply to receive financial assistance/charity care by submitting an application and providing supporting documentation.
If you have questions, need help, or would like to receive an application form or more information, please contact us:
ATTN: Patient Financial Services
12040 NE 128th St
Kirkland, WA 98034
If you have questions regarding EvergreenHealth’s Charity Care Program or the Confidential Financial form, please contact EvergreenHealth’s Charity Care Line at 425.899.1616.
If English is Not Your First Language: Translated versions of the application form are available in Spanish upon request. EvergreenHealth also offers telephonic Interpreter Services in 180+ languages for onsite assistance.
Coverage assistance: You may be eligible for other government and community programs. We can help you learn whether these programs (including Medicaid/Apple Health and Veterans Affairs benefits) can help cover your medical bills. We can help you apply for these programs.
Uninsured discounts: We offer a discount for patients who do not have health insurance coverage. Please contact us about our discount program.
Payment plans: Any balance for amounts owed by you is due within 30 days. The balance can be paid in any of the following ways: credit card, payment plan, cash, check, or online bill pay. If you need a payment plan, please call the number on your billing statement.
Emergency Care: EvergreenHealth has a dedicated emergency department and provides care for emergency medical conditions (as defined by the Emergency Medical Treatment and Labor Act) without discrimination consistent with available capabilities, without regard to whether or not a patient has the ability to pay or is eligible for financial assistance.