Primary Care Billing

Co-pays, co-insurance and any patient responsibility balance are due at the time of service. For your convenience, we accept cash, debit card, Discover, Visa or MasterCard.

You will receive a paper statement each month for any balance due on your account. This includes amounts for services billed to your insurance which have not been paid after 90 days from the date of service.

Motor vehicle and third party injury claims are your financial responsibility. We will provide documentation for you to submit as evidence of services rendered. We do not do third party billing.


Paying Your Bill

EvergreenHealth Primary Care offers many convenient ways to pay your bill:

To pay online, use our secure payment portal.

To pay by phone, with a credit card:

Call 425.979.2001 or toll-free 1.877.216.0753  (Monday - Friday, 8 a.m. - 5 p.m.)

To pay by mail, follow the instructions on your printed bill and send to:

EvergreenHealth 
PO Box 34929 
Seattle, WA   98124-1929

To pay in person, you can visit EvergreenHealth Patient Financial Services.

EvergreenHealth Medical Center 
Room Red 1-570
12040 NE 128th Street
Kirkland, WA 98034 
Monday - Friday, 8 a.m. - 4 p.m.

EvergreenHealth accepts checks, Visa, MasterCard, American Express and Discover card.


Questions about your Bill

Contact us if you have questions about your billing:

425.979.2001 or toll-free 1.877.216.0753  (Monday - Friday, 8 a.m. - 5 p.m.)

To help us assist you, please provide:

  • Your full name
  • Daytime and evening telephone number
  • Patient account number (found on your billing statement)
  • A brief summary regarding any information you wish to provide us, or the nature of your question or concern

A representative from Billing will follow-up with you as appropriate within two business days.


Questions about Bills from other Providers

While you may have been treated at EvergreenHealth locations, some imaging, lab test, procedures or other services may have been performed by other groups that regularly provide care for EvergreenHealth patients. 

For example, many independent physicians, ambulance companies and labs are separate business with their own billing and account procedures.

Get a list of the groups that regularly provide care for EvergreenHealth patients.  If you receive a bill from them and have questions about it, please contact them directly.