Primary Care Billing

Co-pays, co-insurance and any patient responsibility balance are due at the time of service. For your convenience, we accept cash, debit card, Discover, Visa or MasterCard.

You will receive a paper statement each month for any balance due on your account. This includes amounts for services billed to your insurance which have not been paid after 90 days from the date of service.

Motor vehicle and third party injury claims are your financial responsibility. We will provide documentation for you to submit as evidence of services rendered. We do not do third party billing.

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Paying Your Bill

EvergreenHealth Primary Care offers many convenient ways to pay your bill:

Pay Online

For your convenience, you can pay your bill online with Visa, MasterCard, American Express or Discover.  

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Pay by Mail

Follow the instructions on your printed bill and send to:

EvergreenHealth Professional Billing
PO Box 34929
Seattle, WA   98124-1929

We accept check, Visa, MasterCard, American Express and Discover.

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Pay in Person

The EvergreenHealth Professional Billing office is open Monday - Friday, 8 a.m.-4 p.m.

We are located across the street from the Emergency Department entrance:

Administrative Services Building
13014 120th Ave NE,  Suite 1A
Kirkland, WA 98034

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Questions about your Primary Care Bill

Contact us if you have questions about your billing:

To help us assist you, please provide:

• Your full name
• Daytime and evening telephone number
• Patient account number
• A brief summary regarding any information you wish to provide us, or the nature of your question or concern

A representative from EvergreenHealth Professional Billing will follow-up with you as appropriate within two business days.

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Special Payment Arrangements

We understand there are times you may not be able to pay your bill in full.

In those instances, it is your responsibility to call our Business Office to make special payment arrangements.

Delinquent accounts are turned over to a collection agency following non-payment of a second statement.

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Questions about Bills from other Providers

While you may have been treated at EvergreenHealth locations, some imaging, lab test, procedures or other services may have been performed by other groups that regularly provide care for EvergreenHealth patients. 

For example, many independent physicians, ambulance companies and labs are separate business with their own billing and account procedures.

Get a list of the groups that regularly provide care for EvergreenHealth patients.  If you receive a bill from them and have questions about it, please contact them directly.