EvergreenHealth Celebrates Q2 2018 DAISY Award Winners - Archived

Kirkland, Wash. – EvergreenHealth is proud to announce the recipients of its most recent DAISY Awards. The recognition is bestowed quarterly by EvergreenHealth through the DAISY Foundation to commend nurses who exceed expectations for demonstrating remarkable care, clinical skills and compassion for their patients.

Recipients of the second-quarter DAISY Award include:

  • Theresa Reyes, RN, Family Maternity Center
  • Max Warren, RN, DI Recovery
  • Kathleen West, RN, Healthline

“The work of these nurses serves as an excellent example of our focus on connecting with patients and their families on a deeper level every day, providing the best possible experience and health outcomes for every life we touch,” said Bob Malte, CEO of EvergreenHealth. “The DAISY Award is one way of recognizing those nurses who go above and beyond to fulfill this mission.”

Reyes, who is a labor and delivery nurse, was nominated for the DAISY Award by a new mother who was touched by Reyes’ attentiveness and compassionate care. The patient shared that while being cared for in the Family Maternity Center, Reyes stood out for her gentle approach and for the way she shared detailed procedural information. The patient described Reyes’ comforting and supportive words as making a world of difference in her experience as a new mother.

Warren was nominated by a patient for helping to simplify the process of receiving an angiogram and IV insertion. The patient appreciated Warren’s open communication style in addition to his clinical skills—particularly, when Warren used a digital vein viewing system to illuminate her veins, which made placing the IV more comfortable. According to the patient, Warren was efficient and made her comfortable during the procedures.

West, who is a Healthline Nurse Navigator, responded to an 82-year-old caller with severe abdominal and back pains. Because the patient had a history of cardiac events, West urged her to call 911 immediately, but the caller was hesitant, instead suggesting that the pain was a side effect of a medication. However, West continued persisting and convinced the patient to call 911. Providers later discovered that she was experiencing a dissecting aneurysm, which can be fatal if left untreated. West earned a DAISY Award for her attentiveness and quick thinking, which ultimately saved the patient’s life.

EvergreenHealth invites patients and visiting families to submit nominations year-round to recognize the nurses who make their visits to EvergreenHealth memorable. Additionally, providers who witness extraordinary acts are invited to nominate their peers. DAISY Award recipients are honored by colleagues and patients during a ceremony in their care units each quarter.

Providing compassionate care is part of EvergreenHealth’s commitment to its community. The health system is also committed to growing alongside the community it serves, and is in the midst of its 10-Year Master Facilities Plan to upgrade facilities and infrastructure to ensure the health system can continue to provide the best possible care for the community’s evolving needs in an environment of absolute safety. Learn more at

For more information about the honorees and EvergreenHealth or to submit a nomination, visit


About the DAISY Foundation
The DAISY Foundation was established in 1999 by the Barnes family in memory of J. Patrick Barnes, who died (at the age of 33) from complications of Idiopathic Thrombocytopenic Purpura (ITP). DAISY is an acronym for Diseases Attacking the Immune System. Touched by the remarkable care, clinical skills and compassion demonstrated by nurses during Patrick’s illness, the Barnes family made it their mission to recognize exceptional nurses around the country. Please look for DAISY nomination forms at EvergreenHealth’s nursing units, any of the volunteer desks, or online.

About EvergreenHealth
EvergreenHealth is an integrated health care system that serves nearly one million residents in King and Snohomish counties and offers a breadth of services and programs that is among the most comprehensive in the region. More than 1,000 physicians provide clinical excellence in over 80 specialties, including heart and vascular care, oncology, surgical care, orthopedics, neurosciences, women’s and children’s services, pulmonary care, infectious disease and travel medicine, and home care and hospice services. Formed as a public hospital district in 1972, EvergreenHealth includes a 318-bed acute care medical center in Kirkland, a network of 12 primary care practices, five urgent care centers, over two dozen specialty care practices and 24/7 emergency care at its Kirkland, Monroe, and Redmond campuses. In 2015, the system expanded to include EvergreenHealth Monroe – an accredited, full-service 74-bed public hospital district, established in 1960 in Monroe, Washington. EvergreenHealth has clinical and strategic partnerships with several health care entities, including Overlake Medical Center, Seattle Cancer Care Alliance and dozens of independent practices that are part of the clinically integrated Eastside Health Network and the Puget Sound High Value Network. In addition to clinical care, EvergreenHealth offers extensive community health outreach and education programs, anchored by the 24/7 EvergreenHealth Nurse Navigator & Healthline.

In 2017, EvergreenHealth achieved its ninth designation in the last 10 years (2009-2012, and 2014-2018) as a Distinguished Hospital for Clinical Excellence from Healthgrades® and was again named one of Healthgrades 2018 America’s 100 Best Hospitals, placing it among the top 2 percent of hospitals nationwide based on its outstanding clinical performance. The health system was one of 750 hospitals in the country to earn an ‘A’ grade for patient safety from The Leapfrog Group and holds a 5-Star Overall Rating from the Centers for Medicaid & Medicare Services (CMS), one of only 337 nationwide. For more information, visit


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Firmani + Associates Inc.