Newsroom

Title
EvergreenHealth Medical Center is State’s only Five-Star Facility in latest CMS Hospital Compare overall quality ratings
Date
10/26/2016
Article

Among just 112 hospitals in the US to achieve the highest possible national quality rating score

Kirkland, Wash. – EvergreenHealth Medical Center earned a five-star rating in the most recent Hospital Compare overall quality systems rankings released last week by the Centers for Medicare & Medicaid Services (CMS). The health system has the only five-star rating from CMS in Washington state.

The Hospital Compare overall rating summarizes up to 64 quality indicators, published as an overarching star rating to simplify hospital comparisons and help patients make informed decisions about their care. CMS assigned ratings to 3,693 hospitals and only awarded 112 hospitals a score of five-stars in its newest rankings. While the most common overall rating in the country is three stars, more than 800 hospitals received just one or two stars on the latest quality assessment release.

CMS assigns hospitals an overall quality rating between one and five stars based on performance across seven groups of measures: mortality, readmission, patient experience, safety of care, effectiveness of care, timeliness of care and efficient use of medical imaging. Hospitals with higher overall hospital quality star ratings perform better on existing CMS quality measures compared to other facilities.

“We know that today’s consumers increasingly consider ratings and reviews before making purchasing decisions, and evaluating hospitals and health care providers has become no different,” said EvergreenHealth CEO Bob Malte. “To be the only hospital in our state to achieve this five-star rating is a reflection of the exceptional care and service that our providers, employees and volunteers deliver to our patients every day.”

Overall ratings are based on information captured through the Hospital Inpatient Quality Reporting Program and Hospital Outpatient Quality Reporting Program, including data reported by hospitals to CMS and through Medicare claims, as well as patient satisfaction scores and other information that is collected through Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) patient surveys.

Some measures used to calculate the overall rating are based only on data from Medicare patients while others take into account data from all patients.

CMS has long measured patient experience, along with many other quality measures, reporting the data on its website Hospital Compare. Facility-level data related to quality outcomes, readmissions, and complications rates is also published. CMS ratings also take into account payment and costs, and the value of care provided.

To access the CMS Hospital Compare website to determine the best health care system near you, visit www.medicare.gov/hospitalcompare/search.html.

For more information about the HCAHPS Star Ratings, including detailed results on the HCAHPS Summary Star Ratings, please visit the HCAHPS website at http://www.hcahpsonline.org/en/hcahps-star-ratings/.

For more information about EvergreenHealth’s commitment to quality and safety and exceptional care, visit www.evergreenhealth.com.

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About EvergreenHealth
EvergreenHealth is an integrated health care system that serves nearly one million residents in King and Snohomish counties and offers a breadth of services and programs that is among the most comprehensive in the region. More than 1,000 physicians provide clinical excellence in over 80 specialties, including heart and vascular care, oncology, surgical care, orthopedics, neurosciences, women’s and children’s services, pulmonary care and home care and hospice services. Formed as a public hospital district in 1972, EvergreenHealth includes a 318-bed acute care medical center in Kirkland, a network of 10 primary care practices, two urgent care centers, over two dozen specialty care practices and 24/7 emergency care at its Kirkland, Monroe, and Redmond campuses. In 2015, the system expanded to include EvergreenHealth Monroe – an accredited, full-service 74-bed public hospital district, established in 1960 in Monroe, Washington. EvergreenHealth has clinical and strategic partnerships with several health care entities, including Virginia Mason, Seattle Cancer Care Alliance and dozens of independent practices that are part of the clinically integrated EvergreenHealth Partners network and the Puget Sound High Value Network. In addition to clinical care, EvergreenHealth offers extensive community health outreach and education programs, anchored by the 24/7 EvergreenHealth Nurse Navigator & Healthline.

In 2016, EvergreenHealth achieved its seventh designation (2009-2012, and 2014-2016) as a Distinguished Hospital for Clinical Excellence from Healthgrades®, placing it among the top 5 percent of hospitals nationwide, based on its outstanding clinical performance; and was named one of the nation’s 100 Top Hospitals® by Truven Health Analytics™ in the “Large Community Hospitals” category for outstanding achievements in patient care, operational efficiency and financial strength.
For more information, visit www.evergreenhealth.com.

MEDIA CONTACTS:

Kay Taylor
Vice President, Marketing, Communications & PR
EvergreenHealth
425.899.2604 or ktaylor@evergreenhealth.com 

Nick McDonald
Firmani + Associates Inc.
206.443.9357 or nickm@Firmani.com