Anticoagulation Clinic Name Change

Frequently Asked Questions about our name change

Why is the EvergreenHealth Anticoagulation Clinic changing its name to EvergreenHealth Pharmacist Provider Services?

The new name better reflects the full range of services now provided by our pharmacists, which includes plans to integrate pharmacist providers into EvergreenHealth’s Primary Care practices.

Our pharmacist providers offer management of anticoagulation therapies, lipid management, smoking cessation, hypertension, medication review and transition of care services.

When will this change take place?

On Nov. 1, 2016, EvergreenHealth Anticoagulation Clinic will begin the transition to EvergreenHealth Pharmacist Provider Services. We anticipate the transition to be complete in 3-6 months.

Starting on Nov. 7th, our pharmacists will begin seeing patients at EvergreenHealth Primary Care – Woodinville with plans to extend our services to all of EvergreenHealth’s primary care locations in the future.

How will this change affect current patients of the Anticoagulation Clinic?

Your care and the services provided to you will not change, but our Kirkland location will be updating its registration and billing processes to match that of EvergreenHealth’s primary care practices.

The following will help you prepare for and know what to expect for any visits to EvergreenHealth Pharmacist Provider Services after Nov. 1st.

  • Please allow extra time for registration. You will now complete the registration process when you check in at each visit. To ensure timely registration, we kindly request that you bring your ID and insurance cards to each visit and arrive 5-10 minutes prior to your scheduled appointment time.
  • Easier to understand billing. Rather than “recurring” bills that accumulate charges over a three month period, you now will receive a bill for each visit within 30-60 days of the date of service (dependent on your individual insurance provider). Each visit will have a unique account number for easier tracking. This new process also will ensure the most accurate insurance billing and seamless transactions for services at any of our locations.
  • New appointment reminders. For your convenience you also have the option to receive an automated appointment reminder call. You will receive a call at the telephone number of your choice approximately 24-48 hours in advance of your appointment. You can also opt out of this service at any time by notifying our practice staff.

What are the benefits to having a pharmacist available in a primary care practice?

Washington is the first state in the nation to pass legislation that enables licensed pharmacists to be reimbursed for their clinical services by commercial health insurance plans. With this legislation, patients will see increased access to medical care from pharmacists practicing within their scope of practice, much like nurse practitioners and physician assistants.

Having a pharmacist fully integrated as a member of the primary care team means that patients will have the opportunity to benefit from the pharmacist’s experience and specialized medication knowledge in a convenient, familiar setting. Studies have shown that when a pharmacist is included in a health care team, the patient’s care improves due to fewer repeat emergency department admissions and improved medication prescribing.

Patients with chronic conditions such as diabetes, high blood pressure and congestive heart failure will have access to the expertise of pharmacists, which can lead to reduced health care costs and fewer adverse drug events.

What training do EvergreenHealth Pharmacist Provider Services pharmacists have?

Our pharmacists are board certified/board eligible in Pharmacy Specialties with years of college and post-collegiate training as a registered pharmacist (RPh) or Doctor of Pharmacy (PharmD). Their highly specialized knowledge of medications can help in managing medication therapies, monitoring medication results, adjusting dosages and preventing dangerous drug interactions.

How will my Primary Care provider work with Pharmacist Provider Services?

To begin your care with a pharmacist, you will need a referral from your physician. Pharmacists will not diagnose and won’t replace your primary care provider’s role in acute care. Your primary care provider can assess whether this new care option may benefit you.

What are the pharmacists’ hours at EvergreenHealth Primary Care – Woodinville?

The pharmacist hours will be 8:30 a.m. to 5 p.m., Monday through Friday, with the last scheduled appointment at 4:30 p.m. daily.

Do I have to be an EvergreenHealth Primary Care patient to see a pharmacist at EvergreenHealth Primary Care – Woodinville?

At this time, Pharmacist Provider Services at EvergreenHealth Primary Care – Woodinville will only see patients who receive their primary care from the practice. Patients will continue to need a referral from a doctor to make an appointment at any Pharmacist Provider Services location.

I am a current patient of the Anticoagulation Clinic—can I make an appointment with a pharmacist at EvergreenHealth Primary Care – Woodinville?

If you have a primary care provider at Woodinville, you can be seen by the pharmacist at this location as of Nov. 7, 2016.

If you are a patient of the Anticoagulation Clinic, but you do not have a primary care provider at the Woodinville Clinic, then we ask you to continue your anticoagulation care at the Kirkland campus.

How will I be billed for my visit with the pharmacist at EvergreenHealth Primary Care – Woodinville?

EvergreenHealth Pharmacist Provider Services will bill for services received during each visit. This will be separate from any services received as part of your primary care visit.

You will receive a bill for each visit within 30-60 days of the date of service dependent on your individual insurers.

Similar to your other provider visits, your usual co-pay will apply to pharmacist visits.