Community Healthcare Access Team

The Community Healthcare Access Team (CHAT) partners with many community organizations to assist low income and uninsured residents of EvergreenHealth's service district who face barriers in accessing affordable and quality health and social services.

Our programs are supported by tax levy funds, and serve residents living in cities within King County Public Hospital District No. 2.


Access to Healthcare

CHAT staff are specially trained in Medicaid and Medicare eligibility, and are certified as navigators for the WA Healthplanfinder (aka The Marketplace or The Exchange). They are also  knowledgeable about various community resources.

One of the team’s primary roles is to assess, coordinate and make appropriate referrals within and outside the EvergreenHealth network.

CHAT also addresses barriers to services such as:

  • limited financial resources and/or social support
  • lack of health insurance and access to quality care
  • limited language proficiency

Some of the services CHAT can provide include:

  • assistance in accessing charity care
  • pharmaceutical patient assistance programs
  • transportation programs
  • understanding medical bills
  • psycho-social assistance 

Community Outreach and Education

CHAT staff provides written materials and facilitates presentations, workshops and support groups on a variety of topics that impacts the quality of life such as postpartum mood disorders, Medicare, senior housing options and advance care planning.

CHAT's Spanish-speaking outreach worker acts as a liaison at food banks, community centers, places of worship etc. to educate and assist clients in accessing appropriate healthcare services.


Social and Health Community Services Connections

CHAT partners with community agencies to bridge gaps in service delivery and improve access for clients.

These partners include the Lake Washington School District, Project Access NW, local Senior Centers (Kirkland, Redmond, Northshore, Kenmore, and Mill Creek), Hopelink, local food banks, and Perinatal Support Washington.


Need Assistance?

If you or someone you know are in need of assistance, please call CHAT at 425-899.3200 or email CHAT@evergreenhealth.com.

Contact Us

12040 NE 128th Street
Blue 1-140
Kirkland, WA  98034

Get Directions   
Use Central Entrance and Parking

(425) 899-3200  Phone
(425) 899-3219  Fax

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